Continuing Care Division
Carole Powell, Division Director

Assertive Community Treatment (ACT) Team

Contact: Karen Friedmann,
LCSW, Manager

132 Mansfield Avenue
Willimantic, CT 06226
Telephone: 860.456.2261
FAX: 860.450.7116

The ACT Team works with adults who have difficulty utilizing conventional behavioral health services. The Team is composed of a manager with a limited caseload, two clinicians, a case manager, nurse and an APRN nurse who has advanced psychiatric training and experience.

Each Team member will have a caseload, but all Team members will work with all clients. The key to the Team's success is for clients to be engaged with staff so that trust develops. Because of their impairment, not their lack of motivation, clients have difficulty responding to office-based treatment.

Services provided:

  • Community-based services
  • Case management
  • Crisis assessment and intervention
  • Symptom assessment, management and therapy
  • Medication prescriptions, administration, monitoring and documentation
  • Substance abuse services
  • Vocational services
  • Activities of daily living in community-based settings
  • Social, interpersonal relationship and leisure-time skill training
  • Support services for the basic necessities of daily life
  • Education, support and consultation to families

Eligibility: Adults in the Windham area who have prolonged and severe mental illness and with co-occurring addictive disorders.

Funding is provided by the Department of Mental Health and Addiction Services.