Continuing Care Division
  Carole Powell, Division Director

Residential Support Services

Residential Support Services provide support and supervised housing for adults with psychiatric disabilities in the Willimantic and Northeast areas. Goals of the program are to help residents develop the motivation and specific skills necessary for successful independent living in the community.


Northeast Area
Northeast Area Community Support Services 
Contact:  Sue Lovely, M.A., Manager of Northeast Services

     Northeast Apartments
     79 Woodstock Avenue
     Putnam, CT 06260
     Phone: 860.963.2695
     FAX: 860.928.6004

The Northeast Apartment Program is designed to provide individualized support services to adults with psychiatric and emotional disabilities to enable them to live independently in the community. Single and shared apartments in scattered and clustered settings are available through the program. Counselors are available to help residents with daily living activities, which may include medication monitoring, and to develop and achieve personal goals. Residents are responsible for their rent and utilities.

Eligibility: Meets eligibility criteria of severe and prolonged mental illness as defined by the Department of Mental Health and Addiction Services.

Funding is provided by the Department of Mental Health and Addiction Services.

Jim Baker, LPC, Manager, Plainfield House

Plainfield House
        34 N. Pleasant Street
       Plainfield, CT 06374
        Phone: 860.564.4007
      FAX: 860.564.4000

Plainfield House is a 14-bed intensively staffed group home/treatment facility. It serves people who have had lengthy hospitalizations and/or who need structure and support.  The facility provides 24-hour coverage on three awake-shifts and is licensed by the Connecticut Department of Public Health.                          

Willimantic Area
Renee Grabert, MS, Manager, Windham Area Community Support Services

132 Mansfield Avenue
Willimantic, CT 06226
Phone: 860.456.2261
FAX: 860.450.1357

 Passages
306-308 Pleasant Street
Willimantic, CT 06226
Phone: 860.450.7159		 ACT Team
132 Mansfield Avenue
Willimantic, CT  06226
Phone: 860.456.2261
Brick Row
25 Vermont Drive
Willimantic, CT 06226
Phone: 860.450.7246 		Stepping Stones
26 Mansfield Avenue
Willimantic, CT  06226
Phone: 860.450.7387

Passages is an apartment program with a wide range of supported living arrangements-from apartments in a building with staff to apartments scattered in the Willimantic area where the residents hold their own leases. The program is designed to help people who have had serious mental illness live more independently in the community.

Eligibility: Meets eligibility criteria of severe and prolonged mental illness as defined by the Department of Mental Health and Addiction Services.

Funding is provided by the Department of Mental Health and Addiction Services.


Brick Row is an apartment complex created under the Connecticut Supportive Housing Demonstration Program in conjunction with The Corporation for Supportive Housing. This national, nonprofit organization works to combat homelessness by facilitating permanent, service-supported, affordable housing. Supportive housing links tenants with support services that enable people with disabilities and those who have trouble maintaining housing to live independent, productive, dignified lives in their own homes. Residents hold leases, pay subsidized rent and are expected to comply with lease provisions.

United Services maintains an office in the complex and provides Case Management Services to tenants.

Eligibility: Services are provided to any tenant of Brick Row who desires them.

 

The ACT Team works with adults who have difficulty utilizing conventional behavioral health services. The Team is composed of a manager with a limited caseload, two clinicians, a case manager, nurse and an APRN nurse who has advanced psychiatric training and experience.

Each Team member will have a caseload, but all Team members will work with all clients. The key to the Team's success is for clients to be engaged with staff so that trust develops. Because of their impairment, not their lack of motivation, clients have difficulty responding to office-based treatment.

Services provided:

  • Community-based services
  • Case management
  • Crisis assessment and intervention
  • Symptom assessment, management and therapy
  • Medication prescriptions, administration, monitoring and documentation
  • Substance abuse services
  • Vocational services
  • Activities of daily living in community-based settings
  • Social, interpersonal relationship and leisure-time skill training
  • Support services for the basic necessities of daily life
  • Education, support and consultation to families

Eligibility: Adults in the Windham area who have prolonged and severe mental illness and with co-occurring addictive disorders.

Funding is provided by the Department of Mental Health and Addiction Services.

Stepping Stones is a scattered site apartment program located in the Willimantic area that serves people who have both mental illness and substance abuse problems. People live in their own apartments in the community and utilize the drop-in-center up to five days a week. Structures for daily living are developed between the case manager and the resident. Participation is long term.