Services to Business & Industry

Employee Assistance Program (EAP)
Contact: Kathy Cucchiara, Director, Services to Business & Industry

303 Putnam Road
Wauregan, CT  06387
Telephone: 860.564.6100
FAX: 860.564.6110
233 Route 6
PO Box 200
Columbia, CT 06237
Telephone: 860.228.4480
FAX: 860.228.6921

The Employee Assistance Program (EAP) is a contract between an employer and United Services. The employer provides this benefit to their employees to resolve job-related, personal and family problems. The employee's family is also covered.

EAP services are confidential and services are provided by professionals at locations away from the workplace. The program is designed so that employees can seek help on their own without employers knowing about participation.

The EAP benefit has two components:

• Employer Consultation Services. Employers have access to
  management/supervisory trainings and consultation. To meet the needs of
  organizations with under 100 employees, a Consortium model is available to
  provide access to all EAP services.

• Employees and their families have access to counseling and referral services
   when problems affect job performance. Problem areas can include:

   • Stress
   • Marital and family problems
   • Emotional problems
   • Addictive behaviors
   • Drug and alcohol abuse
   • Job-related problems
   • Legal and financial referrals

Consortium Model

For companies with under 100 employees a Consortium Model has been developed.

• Local employers meet as a group for a series of trainings and workshops that
   are specific to their needs. The sessions are available for supervisory staff,
   employees and their families.

• Counseling and referral for problems that affect job performance are available
   for employees and their families.

Eligibility: Employees and their family members of companies with an EAP contract with United Services.

Funded by employer contracts and fees.

Consultation and Training Services

The staff of the Employee Assistance Program are available to provide consultation and/or trainings on a wide variety of topics in a manner that is consistent with the organization's needs. Consultations may be one-on-one with key managers, large trainings, small group facilitation or another model tailored to the needs of the organization.

Services include but are not limited to the following:

   • Crisis Intervention
   • The Drug Free Workplace Act of 1988
   • Prevention of Sexual Harassment in the Workplace
   • Communication Skills
   • Managing Diversity in the Workplace
   • Organizational Downsizing and Its Effect on Employees
   • Building Work Teams
   • Critical Incident Debriefing
   • Stress Management
   • Humor and Creativity