Client Accounts Specialist – Quality, Corporate and Compliance (QCC) program

Agency Overview:

United Services, Inc. is a leading non-profit provider of behavioral health and social services in northeastern Connecticut. With over 30 programs, 12 locations, and 250 dedicated professionals, we’re committed to improving the lives of children, adults, and families through compassionate mental health care, prevention, and support services. Our offices are located throughout Connecticut’s “Quiet Corner,” within easy commute of New London, Worcester, and Providence.

Location:

Dayville, CT

Description:

United Services seeks a Client Accounts Specialist to join our Dayville Administrative team. The primary responsibilities of this position include setting up, processing, documenting, and managing all aspects of assigned clients and insurance accounts, from initial authorization through collections, to ensure accurate and timely payments for services rendered. Key duties involve working with insurance companies to verify insurance, establishing and monitoring payment plans, billing both electronically and in hard copy to third-party payers, identifying reimbursement sources and clients, accurately applying client and insurance payments promptly, following up on claim rejections, and entering all relevant client information into the system.

Essential skills for this role include experience in healthcare billing and claims processing, proficiency with computer systems, effective time management, strong customer service abilities, and the ability to handle confidential information responsibly.

Schedule:

Monday through Friday 8:30 A.M. – 5:00 P.M.

Minimum Requirements:

Associates Degree plus two years relevant experience or High School Diploma plus four years relevant experience required.

Skills: Experience in health care billing, claims processing or managed care, word processing/computer system experience, good time management and organizational skills, strong customer service skills and the ability to work with confidential information.

Salary Range:

• $18.14 – $20.52 per hour (depending on experience)
• Bilingual (Spanish/English) rate of pay: $19.06 – $21.56 per hour (depending on experience)

Benefit Package:

• Very generous comprehensive benefit package for medical, dental, and vision coverage for the employee and their family
• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
• Four weeks of paid vacation
• 12 paid holidays
• Paid Sick time
• Flexible Spending Accounts for healthcare and dependent care reimbursement
• Professional Development Funds
• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year
• Employee Assistance Program
• Mileage Reimbursement
• United Services is an approved site for the National Health Services Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Work Location: In person

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

 

United Services is an Affirmative Action Employer EEO/M/F/D/V