Crisis Response Services
As a Case Manager in Crisis Response Services (CRS), you will play a vital role in supporting adults experiencing mental health challenges as they navigate periods of crisis and transition. Through outreach, assessment, care coordination, and connection to community resources, you will help individuals access the services and supports needed to achieve stability, recovery, and improved quality of life.
Location: Immediate openings in both our 1007, North Main Street, Dayville, CT 06241 and 140 North Frontage Road, Mansfield, CT 06250 location
What You’ll Do (Day-to-Day):
- Conduct outreach and engage individuals in crisis with empathy and professionalism
- Complete assessments to identify immediate needs, risks, and strengths
- Develop and implement individualized service plans focused on stabilization and recovery
- Coordinate care across behavioral health, medical, and social service providers
- Connect individuals to housing, treatment, benefits, and other community resources
- Maintain accurate and timely documentation in accordance with program requirements
- Collaborate regularly with internal teams and external partners to ensure continuity of care
- Provide ongoing follow-up and support to promote stability and prevent future crises
*Spend up to 70% less time on paperwork with documentation support technology .
Schedule:
Monday through Friday 8:30 a.m. – 5:00 p.m. (one day scheduled 10:30 a.m-7:00 p.m.- to be determined based on program need).
Use of agency vehicles as well as use of own car (mileage and reimbursement).
Schedule:
Monday – Friday 8:00 a.m. – 4:30 p.m. with flexibility, no evening or weekends
Minimum Qualifications:
Bachelor’s degree in a relevant human services field;
- Salary Range: $ 19.53- $22.10 per hour (depending on experience)
Or
Associate’s degree in a relevant human services field plus two (2) years of relevant experience required.
- Salary Range: $19.05 to $21.56 per hour
Or
High school diploma or equivalent plus four (4) years of relevant experience required.
- Salary Range: $19.05 to $21.56 per hour
***Additional pay for Bilingual Spanish/English fluency
Work Location:
This position requires employees to be fully present in the office and in the community.
Benefits Package:
- Comprehensive benefit package for medical, dental, and vision coverage for the employee and their family
- Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
- Four weeks of paid vacation
- 12 paid holidays
- Paid Sick time
- Flexible Spending Accounts for healthcare and dependent care reimbursement
- Professional Development Funds
- 403B Thrift Plan (tax-deferred) with employer contribution and match after one year of employment
- Employee Assistance Program
- Mileage Reimbursement
- United Services is a designated employer for the National Health Services Corps loan repayment and scholarship program
*Benefits will be pro-rated for eligible part-time positions
Work Location: Because our clients relay on face-to face support to build trust, this position requires employees to be fully present in the community and in the office.
Important Employment Requirement:
All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.
Join Our Team!
Do you want to make a direct impact in the lives of children, families and adults with social and behavioral health needs? If you have the skills, the commitment and the passion, we have the opportunity.
Our vision of ‘Creating Healthy Communities’ is one that all staff share — creating healthy communities within the agency, and in our community.
Please consider joining our United Services team! For more information please visit http://www.unitedservicesct.org/careers/
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United Services is an Affirmative Action Employer EEO/M/F/D/V