Agency Overview:

United Services, Inc. is a leading non-profit provider of behavioral health and social services in northeastern Connecticut. With over 30 programs, 12 locations, and 250 dedicated professionals, we’re committed to improving the lives of children, adults, and families through compassionate mental health care, prevention, and support services. Our offices are located throughout Connecticut’s “Quiet Corner,” within easy commute of New London, Worcester, and Providence.

Location:

1007 North Main Street, Dayville, CT 06241

Description:

We are seeking a Front Office Secretary to join our team at United Services, Inc. in Connecticut. Responsible for support and assistance to the following: reception and secretarial functions, medical records function, intake function, managed care function, and others as may be necessary. This role is vital in supporting our mission of ‘Creating Healthy Communities’ by providing essential administrative support that enhances our operations and service delivery.

• Flexibility to travel to designated sites as necessary
• May be required to work evening hours for coverage

Responsibilities

• Provide administrative support to ensure efficient operation of the office.
• Assist with customer support inquiries and maintain a welcoming front desk environment assist clients and visitors
• Handle phone calls with professionalism and courtesy, ensuring effective communication
• Support of the secretarial, medical records, intake, and managed care processes.
• Accurately enter and retrieve data on automated system(s)
• Call clients and confirm, cancel and reschedule appointments
• Ability to handle a wide range of tasks and be detail oriented

Schedule:

Monday through Thursday 11:45AM – 8:15PM
Friday 8:45AM – 5:15PM

Minimum Requirements:

Associate’s degree in a relevant field or a high school diploma and two years of experience required.

Salary Range:

$16.43-$18.59 per hour (depending on experience)

Bilingual (Spanish/English) rate of pay: $17.26-$19.53 per hour (depending on experience)

Benefit Package:

• Very generous comprehensive benefit package for medical, dental, and vision coverage for the employee and their family
• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
• Four weeks of paid vacation
• 12 paid holidays
• Paid Sick time
• Flexible Spending Accounts for healthcare and dependent care reimbursement
• Professional Development Funds
• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year
• Employee Assistance Program
• Mileage Reimbursement
• United Services is an approved site for the National Health Services Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Work Location: In person

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

United Services is an Affirmative Action Employer EEO/M/F/D/V