Medical Records Secretary:

United Services is seeking a detail-oriented Medical Records Secretary to join our Dayville office. The primary responsibility of this position is to ensure the accuracy, integrity, and completeness of client medical records, including the timely entry, maintenance, and scanning of all documentation within the electronic health record system.

Location: 1007 North Main Street, Dayville, CT 06241

What You Will Do (Day to Day):

  • Ensure the accuracy, completeness, and timeliness of client medical records.
  • Coordinate the release of confidential medical information to outside agencies, ensuring all releases are valid, complete, and compliant with applicable regulations.
  • Prepare records for submission to outside agencies, including responses to subpoenas and court orders.
  • Record scores from clinical scales and other pertinent information within the client record.
  • Conduct thorough audits of medical records to ensure compliance and accuracy

Schedule:

  • Monday through Friday, 8:30a.m. – 5:00p.m.

Salary Range:

  • $18.59 – $21.03 per hour (depending on experience).
  • Bilingual Spanish/English Fluency $19.53 – $22.10 per hour (depending on experience).

Minimum Requirements:

An Associate’s Degree plus two years relevant experience or

High School Diploma plus four years relevant experience required.

Must possess the ability to multi-task and prioritize.

Bilingual Spanish / English fluency preferred.

Client Access Specialist:

United Services is seeking a detail-oriented and customer-focused Client Access Specialist to serve as a key member of our Client Access Team. This position plays a critical role in ensuring clients receive timely access to behavioral health services by conducting initial screenings, gathering required demographic and financial information, obtaining insurance authorizations, and coordinating intake appointments.

Location: 1007 North Main Street, Dayville, CT 06277

What You Will Do (Day to Day):

  • Conduct screenings to determine client appropriateness for outpatient behavioral health services, including medication management.
  • Obtain and verify demographic, financial, and insurance information necessary for service enrollment.
  • Secure insurance authorizations and schedule intake appointments with appropriate providers.
  • Accurately enter client information into the electronic health record (EHR) system in a timely manner.
  • Establish client payment arrangements for self-pay clients in accordance with agency policies.
  • Review HIPAA and other required intake documentation with clients at their first appointment.
  • Obtain and process required releases of information and maintain accurate records within the EHR.
  • Communicate effectively with program managers and directors regarding intake capacity and scheduling needs.
  • Coordinate closely with clinical staff to ensure client needs are addressed efficiently and appropriately.

Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. (evening hours may be required based on program needs).

Salary Range: Hourly Rate: $19.53 to $22.10 per hour, depending on experience

Bilingual (Spanish/English) Hourly Rate: $20.52 to $23.22 per hour (depending on experience).

Benefits Package:

  • Generous medical, dental, and vision coverage for employees and their families
  • Life, AD&D, short-term and long-term disability insurance, 100% employer paid
  • Four weeks of paid vacation
  • 12 paid holidays
  • Paid sick time
  • Flexible Spending Accounts for healthcare and dependent care reimbursement
  • Professional Development Funding Opportunities
  • 403(b) Retirement Plan (tax-deferred) with employer contribution and matching after one year of employment
  • Employee Assistance Program (EAP)
  • Mileage Reimbursement
  • United Services is a designated employer for the National Health Service Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Work Location: Positions require employees to be fully present in the office.

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

United Services Inc. — Join Our Team!

Do you want to make a direct impact in the lives of children, families and adults with social and behavioral health needs? If you have the skills, the commitment and the passion, we have the opportunity.

United Services is among Connecticut’s most comprehensive private, non-profit providers of behavioral health, psychosocial, chemical abuse, primary care, care coordination, wellness and prevention services to the community, and employee assistance program services for business and industry. Our primary service area is the 21 towns in northeastern Connecticut. With more than 30 programs, 12 service locations, and a dedicated staff of over 200 professionals, we are proud to continue growing in our mission of “Creating Healthy Communities” by providing top-notch, caring mental health and social services to the children, adults, families and communities of Northeastern Connecticut.

Our offices are located in small town and rural settings throughout Connecticut’s “Quiet Corner” within easy commuting distance from New London, CT, Worcester, MA and Providence, RI. Our three main office locations are in Mansfield Center, Dayville and Wauregan. Our staff includes psychiatrists, clinicians, social workers, psychologists, prevention specialists, case managers, advocates, and administrative and support personnel.

Our vision of ‘Creating Healthy Communities’ is one that all staff share — creating healthy communities within the agency, and in our community.

Please consider joining our United Services team! For more information please visit http://www.unitedservicesct.org/careers/

Follow us on Facebook – https://www.facebook.com/UnitedServicesCT/

United Services is an Affirmative Action Employer EEO/M/F/D/V