Client Accounts Specialist (Dayville, CT)

Description:

United Services seeks a Client Accounts Specialist to join our Dayville administrative team. The primary responsibilities of this position include setting up, processing, documenting, and managing all aspects of assigned clients and insurance accounts, from initial authorization through collections, to ensure accurate and timely payments for services rendered. Key duties involve working with insurance companies to verify insurance, establishing and monitoring payment plans, billing both electronically and in hard copy to third-party payers, identifying reimbursement sources and clients, accurately applying client and insurance payments promptly, following up on claim rejections, and entering all relevant client information into the system.

Essential skills for this role include experience in healthcare billing and claims processing, proficiency with computer systems, effective time management, strong customer service abilities, and the ability to handle confidential information responsibly.

Location: 1007 North Main Street, Dayville, CT 06241

Responsibilities:

  • Obtain initial and maintain ongoing verifications and authorizations of client insurance/billing information.
  • Set-up and monitor client payment plans and/or payment arrangements within established department guidelines and policies.
  • Data entry of insurance information, authorizations, reimbursement rates, client fees and payment plans.
  • Work with managed care/insurance payors and clinicians to resolve questions related to authorization of services.
  • Bill, via hard copy and/or electronic billing, assigned client accounts to third party payors, clients, and other identified reimbursement sources, in compliance with all payor and department billing requirements.
  • Follow-up on claim rejections, including re-billing with required documentation as necessary.
  • Data entry of payments and adjustments for assigned clients to maintain accuracy of client accounts.
  • Identify and document accounts deemed uncollectable and submit these accounts to the supervisor for collection approval and/or for consideration for write-off.
  • Perform other job duties consistent with the job purpose and directed by the Supervisor.

Schedule:
Monday through Friday 8:30 a.m. through 5:00 p.m.

Qualifications:

  • Associates degree plus two years relevant experience or High School diploma plus four years relevant experience required.

Hourly Pay Range: $18.14 – $20.52 (depending on experience)

Bilingual Spanish/English Fluency: $19.06 – $21.56 (depending on experience)

Benefits Package:

  • Generous medical, dental, and vision coverage for employees and their families
  • Life, AD&D, short-term and long-term disability insurance, 100% employer paid
  • Four weeks of paid vacation
  • 12 paid holidays
  • Paid sick time
  • Flexible Spending Accounts for healthcare and dependent care reimbursement
  • Professional Development Funding Opportunities
  • 403(b) Retirement Plan (tax-deferred) with employer contribution and matching after one year of employment
  • Employee Assistance Program (EAP)
  • Mileage Reimbursement
  • United Services is a designated employer for the National Health Service Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Work Location: This position requires employees to be fully present in the office.

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

United Services is an Affirmative Action Employer EEO/M/F/D/V