United Services is seeking compassionate and dedicated Domestic Violence Advocates to join our Domestic Violence Program (DVP) in Windham, Connecticut. Advocates work as part of a multidisciplinary team within a 24/7 residential shelter that provides safety, support, and resources to adults and children fleeing domestic violence.

In this role, you will provide crisis intervention, risk assessment, safety planning, advocacy, case management, and shelter support services for survivors of domestic violence. You will also assist with hotline coverage, facilitate access to community resources, and collaborate with internal and external partners to ensure clients receive comprehensive support.

Spend up to 70% less time on paperwork with documentation support technology designed to help you focus more on care.

As a Domestic Violence Advocate, you will play a vital role in helping survivors access shelter, support services, and pathways toward stability and independence. Our team is committed to providing trauma-informed, person-centered care that promotes safety, empowerment, and long-term well-being.

Location: Windham, CT

What You Will Do (Day-to-Day):

  • Become a certified domestic violence counselor.
  • Provide crisis intervention, risk assessments, and safety planning for shelter residents and those living in the community.
  • Deliver advocacy, case management, and support services to victims and survivors of domestic violence.
  • Provide individual and group support and counseling services.
  • Coordinate services and referrals to community resources, healthcare providers, legal services, and other support systems.
  • Assist with shelter operations and maintain a safe, supportive environment for residents.
  • Respond to hotline calls and provide safety planning, information, referrals, and crisis support.
  • Collaborate with colleagues and community partners to meet client needs and support positive outcomes.
  • Complete documentation and maintain accurate client records.
  • Participate in program meetings, trainings, and professional development opportunities.
  • Perform general office and shelter-related duties, including filing, organizing materials, copying, and cleaning responsibilities.

Available Schedule:

1st shift:

  • 1st shift: Tuesday through Saturday 7:00 A.M.-3:30 P.M. (40 hours per week) – Bilingual Fluency Required: Fluency in both Spanish and English is required.

2nd shift:

  • 2nd shift: Friday & Saturday, 12:30 P.M. – 9:00 P.M. (16 hours per week)
  • 2nd shift: Monday through Friday 12:30 P.M. – 9:00 P.M. (40 hours per week)

3rd shift:

  • 3rd shift: Thursday-Saturday 8:45 P.M.-7:15 A.M. (30 hours)

Salary/Hourly Range: $19.00-$21.50 per hour (depending on experience)

Bilingual (Spanish/English) rate of pay: $19.96-$22.59 per hour (depending on experience)

Minimum Requirements:

  • 1st and 2nd shift positions: Bachelors Degree in relevant human services field, or Associates Degree plus two years of appropriate experience required.
  • 3rd shift positions: High School Diploma plus four years of appropriate experience required.

Benefits Package:

  • Generous comprehensive benefit package for medical, dental and vision coverage for the employee and their family
  • Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid
  • Four weeks of paid vacation
  • 12 paid holidays
  • Paid Sick time
  • Flexible Spending Accounts for healthcare and dependent care reimbursement
  • Professional Development Funds
  • 403B Thrift Plan (tax-deferred) with employer contribution and match after one year of employment
  • Employee Assistance Program
  • Mileage Reimbursement
  • United Services is an approved site for the National Health Services Corps loan repayment and scholarship programs

*Benefits will be pro-rated for eligible part-time positions

Work Location: Because our clients rely on face-to face support to build trust, this position requires employees to be fully present in the office and in the community depending on the position.

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

Join Our Team and Help Create Healthy Communities!

If you’re passionate about helping others and want to be part of a supportive, mission-driven organization where your work truly matters, we’d love to hear from you!

Learn more about career opportunities at www.unitedservicesct.org/careers
Follow us on Facebook: facebook.com/UnitedServicesCT
Or send your resume to United Services, Inc., 1007 North Main Street, Dayville, CT 06241

United Services is an Affirmative Action Employer EEO/M/F/D/V