Case Manager (COAST)

United Services is seeking passionate and dedicated Case Managers to join our COAST (Community Outreach Assistance Support Team) program. In this role, you will support individuals living with mental health and substance use disorders who benefit from frequent, community-based support to maintain stability and continue their recovery journey. Working collaboratively with providers, community resources, and each individual on your caseload, you will help people access the services and supports they need to thrive.

*Spend up to 70% less time on paperwork with documentation support technology designed to help you focus more on care.

Location: 140 North Frontage Road, Mansfield Center, CT 06250

What You Will Do (Day-to Day):

• Provide intensive case management services to adults with mental health and substance use disorders.

• Build trusting, relationships that promote recovery and personal growth.

• Coordinate care with healthcare providers, community agencies, and support networks.

• Conduct regular community-based visits and maintain frequent contact with individuals on your caseload.

• Assist individuals in accessing housing, healthcare, employment opportunities, benefits, and other community resources.

• Collaborate with individuals to establish goals and develop plans that support their recovery and wellness.

• Advocate for individuals and help remove barriers to achieving greater independence and stability.

• Document services and maintain accurate records in accordance with program and regulatory requirements.

Schedule:

Monday – Friday 8:00 a.m. – 4:30 p.m. with flexibility, no evening or weekends

Salary/Hourly Range:

$19.00- $21.50 per hour depending on experience

Bilingual Spanish/English Fluency: $19.96- $22.59 per hour (depending on experience)

Minimum Requirements:

Associate’s Degree in relevant human services field plus two years of relevant experience or Bachelor’s Degree in relevant human services field.

Benefits Package:

• Generous comprehensive benefit package for medical, dental, and vision coverage for the employee and their family

• Life, AD & D, short-term and long-term disability insurance plans – 100% employer paid

• Four weeks of paid vacation

• 12 paid holidays

• Paid Sick time

• Flexible Spending Accounts for healthcare and dependent care reimbursement

• Professional Development Funds

• 403B Thrift Plan (tax-deferred) with employer contribution and match after one year of employment

• Employee Assistance Program

• Mileage Reimbursement

• United Services is a designated employer for the National Health Services Corps loan repayment and scholarship program

*Benefits will be pro-rated for eligible part-time positions

Work Location: Because our clients relay on face-to face support to build trust, this position requires employees to be fully present in the community and in the office.

Important Employment Requirement:

All employees of United Services, Inc. are required to receive the influenza (flu) vaccine each year, unless a medical exemption has been submitted and approved by our Medical Director.

Join Our Team!

Do you want to make a direct impact in the lives of children, families and adults with social and behavioral health needs? If you have the skills, the commitment and the passion, we have the opportunity.

Our vision of ‘Creating Healthy Communities’ is one that all staff share — creating healthy communities within the agency, and in our community.

Please consider joining our United Services team! For more information please visit http://www.unitedservicesct.org/careers/

United Services is an Affirmative Action Employer EEO/M/F/D/V.