Our mobile crisis clinicians serve adults ages 18+ throughout Northeastern Connecticut and can respond in the community, by phone, or at one of our clinic locations.
Support may include:
- Severe depression
- Suicidal thoughts or emotional crisis
- Extreme stress or anxiety
- Emotional distress that feels difficult to manage
- Other urgent mental health concerns
Services include:
- Immediate crisis intervention and emotional support
- Assessment of needs and connection to treatment
- De-escalation and stabilization
- Coordination with providers and community supports
- Assistance navigating next steps toward care
Community Response Services
Mobile Crisis Response Team
Our Crisis Response Team works throughout the communities we serve, meeting individuals where they are whenever possible. We believe crisis care should be accessible, responsive, and centered on dignity, safety, and human connection.
A behavioral health crisis is not a crime.
United Services partners with local police departments, first responders, emergency medical services, courts, hospitals, and community organizations to help individuals experiencing mental health or substance use crises receive the support they need as safely and quickly as possible.
Through collaboration, training, crisis intervention, and care coordination, we help connect people to treatment and recovery services whenever appropriate, reducing unnecessary involvement with the criminal justice system while improving outcomes for individuals, families, and the community.
Together, we are building safer communities through compassion, collaboration, and access to care.
Jail Diversion Services
Our Jail Diversion program works with individuals who have behavioral health needs and may be at risk of entering—or becoming further involved in – the criminal justice system.
By identifying treatment needs early and connecting individuals with behavioral health services, housing resources, recovery supports, and community programs, we help create pathways toward stability and long-term recovery.
Our Jail Diversion team collaborates closely with law enforcement, courts, probation, hospitals, and community providers to support successful outcomes while promoting public safety.
Services may include:
- Behavioral health assessment and screening
- Care coordination and treatment referrals
- Crisis intervention
- Recovery and peer support connections
- Housing and community resource referrals
- Transition planning following incarceration or hospitalization
- Collaboration with courts, probation, and justice partners
First Responder & Police Partnerships
United Services is proud to partner with local police departments, emergency medical services, firefighters, dispatch centers, and other first responders throughout Northeastern Connecticut.
These partnerships help ensure that individuals experiencing behavioral health crises receive timely, compassionate, and clinically appropriate support.
Our clinicians provide consultation, crisis response, follow-up care, and ongoing collaboration with first responders to improve outcomes while strengthening community safety.
Together, we work to:
- Connect individuals to behavioral health services
- Reduce repeat crisis calls
- Improve coordination during behavioral health emergencies
- Support individuals and families after a crisis
- Strengthen community partnerships through shared training and communication
Crisis Intervention Team (CIT) Collaboration
United Services actively supports Crisis Intervention Team (CIT) initiatives by working alongside law enforcement and community partners to improve responses to mental health crises.
CIT emphasizes communication, de-escalation, and connecting individuals with treatment whenever appropriate. Through education, collaboration, and shared expertise, these partnerships help create safer interactions for individuals in crisis, first responders, and the community as a whole.
Our Community Partners
Helping someone in crisis requires teamwork. United Services collaborates with:
- Local Police Departments
- Connecticut State Police
- Emergency Medical Services
- Fire Departments
- 911 Dispatch Centers
- Hospital Emergency Departments
- Connecticut Judicial Branch
- Probation and Court Support Services
- Recovery and Peer Support Organizations
- Community Providers and Social Service Agencies
Together, these partnerships create a stronger, more responsive behavioral health system for everyone.
When Someone Needs Help
If you or someone you know is experiencing a behavioral health crisis, help is available.
United Services provides crisis services, care coordination, behavioral health treatment, recovery supports, and connections to community resources to help individuals and families move from crisis toward recovery.
No one should have to face a crisis alone.
Funding for emergency mental health services is provided in part by the Connecticut Department of Mental Health and Addiction Services.
